Not receiving API in email

Issue Faced
After uploading file, I do not receive the API access link in email

Steps to Recreate

  1. Download sample file
  2. Upload the file
  3. Enter details

Expected Behaviour
To receive the email in order to access my API

Supporting Documents (Images, Screenshots, Videos, References)

Would just like to note that i’ve tried multiple emails addresses, but it still doesn’t work.

Hi Joseph,

Thanks for getting this to our attention. We notice that an email was sent to you this morning at 11:33 am that you clicked into.

Can I confirm if you’re still facing the issue?

I will kindly close this issue in 5 days if no other reply is received.


Hi Sadhana!

Thanks for the prompt reply! Unfortunately i did not receive any email from SparkLite at 11.33AM yesterday.

However, it is working now! Thank you very much!